Our Customer Service Team Is Here For You!
We are here to assist you 7 days a week during normal visitation hours:
Eastern: 8:00 am to 1:00 am
Central: 7:00 am to 12:00 am
Mountain: 6:00 am to 11:00 pm
Pacific: 5:00 am to 10:00 pm
LIVE CHAT: (For Immediate Assistance!)
Click "Chat With Us" in the bottom right corner of your screen to text with a Customer Service Representative. Please state your name, the name of the inmate, and the jail along with your question.
EMAIL:
You can email any questions you may have to:
support@iwebvisit.com
Important: If you experience technical issues or if the inmate is not at the visit, please send us a chat us right away so we can assist you while the visit is happening. If your device requires advanced troubleshooting, we can often help improve the quality of your visits. Advanced troubleshooting is available by appointment Monday - Friday during normal business hours.